Privacy policy

Privacy Policy

Last updated: June 29, 2026

This Privacy Policy describes how Inner Compass Commerce LLC, operating the store MOC Planet (mocplanet.com) (“we”, “us”, or “our”), collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase, or otherwise communicate with us.

Our store is powered by Shopify, which enables us to provide our online store, checkout, payment processing, order management, and related services.

Please read this Privacy Policy carefully. By using or accessing our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Depending on how you interact with our website and services, we may collect or process the following categories of personal information:

  • Contact details, including your name, billing address, shipping address, phone number, and email address.

  • Order and transaction information, including products you view, add to cart, purchase, return, exchange, or cancel.

  • Payment-related information, such as payment method, payment confirmation, and transaction details.

  • Account information, including username, password, preferences, and settings, if you create an account.

  • Communications with us, including information you provide when contacting customer support.

  • Device and usage information, including browser type, IP address, device identifiers, pages visited, and interactions with our website.

  • Marketing and advertising information, including your preferences and interactions with our emails, ads, and website.

We do not intentionally collect sensitive personal information unless required for a specific service or transaction and permitted by applicable law.

2. Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you place an order, create an account, contact us, or sign up for communications.

  • Automatically through our website, including through cookies, pixels, analytics tools, and similar technologies.

  • From Shopify and other service providers that help us operate our store.

  • From payment processors, shipping partners, marketing partners, analytics providers, and other third parties that support our business operations.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

  • To Provide and Improve Our Services: We use your personal information to operate our store, process payments, fulfill orders, arrange shipping, provide order updates, handle returns and refunds, manage customer accounts, respond to inquiries, and improve your shopping experience.

  • To Communicate With You: We use your information to respond to customer service requests, send order confirmations, shipping updates, return updates, policy notices, and other service-related communications.

  • For Marketing and Advertising: We may use your information to send promotional emails, show online advertisements, measure advertising performance, and personalize your shopping experience, where permitted by law. You may opt out of promotional emails at any time by using the unsubscribe link in our emails.

  • For Security and Fraud Prevention: We use personal information to help detect, prevent, and respond to fraud, unauthorized transactions, security incidents, illegal activity, or misuse of our services.

  • For Legal and Compliance Purposes: We may use your personal information to comply with applicable laws, respond to legal requests, enforce our policies, resolve disputes, and protect our rights, customers, business, and services.

4. How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes, including:

  • Shopify, which hosts and powers our online store.

  • Payment processors and financial service providers.

  • Shipping carriers, fulfillment partners, and logistics providers.

  • Customer support, email, analytics, advertising, and marketing service providers.

  • Technology and cloud service providers.

  • Professional advisors, including legal, accounting, tax, and compliance advisors.

  • Government authorities, regulators, courts, or law enforcement where required by law.

  • Business partners or successors in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of business assets.

We do not sell your personal information for money. Depending on where you live, certain uses of cookies, pixels, analytics, and advertising tools may be considered “sharing” or “targeted advertising” under applicable privacy laws. You may have the right to opt out of those activities as described below.

5. Relationship With Shopify

Our store is powered by Shopify. Shopify collects and processes personal information about your access to and use of our store in order to provide and improve the services it offers to us and to you. Information you provide through our store may be transmitted to and shared with Shopify and other service providers that may be located outside your state, province, or country. To learn more about how Shopify processes personal information, you may review Shopify’s official privacy pages.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, remember your preferences, understand how customers use our store, improve our services, and support marketing or advertising. You may be able to control cookies through your browser settings. Please note that disabling cookies may affect website functionality, including checkout or account features. Depending on where you live, you may have additional rights to opt out of certain cookies or targeted advertising activities.

7. Third-Party Websites and Links

Our website may contain links to third-party websites, platforms, or services that are not operated or controlled by us. We are not responsible for the privacy, security, content, or practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

8. Children’s Privacy

Our services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information where required by law.

9. Security and Retention of Your Information

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We retain personal information for as long as necessary to provide our services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights.

10. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

  • The right to request access to personal information we hold about you.

  • The right to request correction of inaccurate personal information.

  • The right to request deletion of personal information.

  • The right to request a copy of your personal information.

  • The right to opt out of certain uses of personal information for targeted advertising, sale, or sharing, where applicable.

  • The right to withdraw consent where processing is based on consent.

  • The right not to be discriminated against for exercising your privacy rights.

These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before processing your request. To exercise your rights, please contact us using the contact information below.

11. Marketing Communications

If you receive marketing emails from us, you may opt out at any time by clicking the unsubscribe link in the email. Even if you opt out of marketing emails, we may still send you non-promotional emails related to your orders, account, customer service requests, or legal notices.

12. International Transfers

We may transfer, store, and process your personal information outside the country, state, or region where you live, including in the United States and other locations where Shopify, our service providers, or our partners operate. Where required by applicable law, we rely on appropriate safeguards for such transfers.

13. Complaints

If you have a complaint about how we process your personal information, please contact us using the contact information below. Depending on where you live, you may also have the right to contact your local data protection authority or regulator.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or business operations. When we update this Privacy Policy, we will post the revised version on this page and update the “Last updated” date.

15. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:

MOC Planet

Inner Compass Commerce LLC

30 N Gould St Ste N

Sheridan, WY 82801

United States

Email: hello@mocplanet.com

Phone: +1 307-302-3836